Configuration Manager Client installs software updates for Office Products which are not installed on system

Kedar Tamboli 171 Reputation points
2021-04-15T12:43:56.32+00:00

Hello All,

We have observed that MECM Client is downloading and installing the security updates for Microsoft Office Project and Access applications on system though Access and Project is not installed on system. Ideally these updates should be not required for the systems.

March 2, 2021, update for Project 2016 (KB4493191)
March 2, 2021, update for Access 2016 (KB4493188)

UpdateStore.log files shows these updates as missing. However MS Project / Access in not at all installed on system.

Please suggest. Thanks in advance.

Microsoft Configuration Manager Updates
Microsoft Configuration Manager Updates
Microsoft Configuration Manager: An integrated solution for for managing large groups of personal computers and servers.Updates: Broadly released fixes addressing specific issue(s) or related bug(s). Updates may also include new or modified features (i.e. changing default behavior).
1,036 questions
Microsoft Configuration Manager Application
Microsoft Configuration Manager Application
Microsoft Configuration Manager: An integrated solution for for managing large groups of personal computers and servers.Application: A computer program designed to carry out a specific task other than one relating to the operation of the computer itself, typically to be used by end users.
480 questions
Microsoft Configuration Manager
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Amandayou-MSFT 11,061 Reputation points
    2021-04-16T06:43:16.307+00:00

    Hi @Kedar Tamboli

    The principle of whether the update is required by the client: Windows update agent (windows update service) will contact WSUS (SUP) for scanning, and if is successful, a state message will be sent to site server confirming that, software update scan is completed successfully.

    Therefore, could we check if these updates are shown as required by the client on SCCM console? if yes, maybe there might be some residual files about Access and Project are still saved in the client so that these updates are downloaded and installed in the client.


    If the response is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.