How to remove streaming endpoint that is shown as Not Found?

Edina Kando 1 Reputation point
2021-04-19T08:56:42.87+00:00

After restarting a media service, one of the streaming endpoints is shown in the list as stopped, but when trying to access/delete/start it, it says that the endpoint is not found.

Is there any way I could recreate or start the endpoint? I've had this issue once in the past and the only solution I found then was recreating the entire media service, but I would like to avoid this situation since I have data that I would not care to lose, nor spend the time migrating it.

Azure Media Services
Azure Media Services
A group of Azure services that includes encoding, format conversion, on-demand streaming, content protection, and live streaming services.
316 questions
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. David Bristol 971 Reputation points Microsoft Employee
    2021-04-19T13:20:55.233+00:00

    I'd suggest opening a support ticket at https://portal.azure.com/#create/Microsoft.Support so that we can take care of that endpoint for you.

    2 people found this answer helpful.

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.