Cloud service classic still using expired certificate

RJBreneman 201 Reputation points
2021-05-13T23:38:55.597+00:00

I have a cloud service (classic) I inherited the management of. It has an expired certificate. I acquired a new certificate and uploaded it under the service settings for certificates. The certificate was accepted and shows in the list of certificates under the cloud service. The service is still using the expired certificate as indicated by a browser. I tried changing the certificate thumbprint to the new one under configuration settings and get this error: "Failed to save configuration settings for slot 'Production'. Error: ajaxExtended call failed." The service fails to start until I restore the certificate thumbprint back to the expired one. How do I change the service to use the new certificate?

Azure Cloud Services
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
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  1. RJBreneman 201 Reputation points
    2021-05-14T14:55:59.23+00:00

    I had uploaded a .cer file from RapidSSLOnline that was accepted but couldn't be applied. I went back to IIS manager for the role instance where I had created and completed the certificate request and exported it as a .pfx file. I uploaded the .pfx file to the web role certificates and it overwrote the prior one. This time changing the thumbprint in the configuration succeeded and all is well.

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