Microsoft Team not syncing new password when user change new password on AD

OK VEASNA 21 Reputation points
2020-06-27T05:36:11.017+00:00

Hi There,

I have the issue related to Microsoft team not sync new password when AD user changed new password(When user expired password 90 days and changed new password).

Can you help to advice and share the solution ? what is the root cause ?

Microsoft Entra
Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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Accepted answer
  1. Manu Philip 18,681 Reputation points MVP
    2020-06-27T08:46:48.257+00:00

    Hi @OKVEASNA-0531,

    Clearing the cache would help also. Please instruct the users to clear the cache contents of the folder %appdata%\Microsoft\Teams\Cache

    Please mark as "Accept the answer" if the above steps helps you. Others with similar issues can also follow the solution as per your suggestion

    Regards,

    Manu

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