Azure Storage explorer - cannot open proxy settings

Akahoshi Masaya 46 Reputation points
2021-05-28T03:07:51.123+00:00

Hi,
I am using Azure Storage Explorer 1.19.1 on windows 10(20H2) under enterprise proxy .

I had changed proxy settings to 'Use environment variables', and then restart Azure Storage Explorer.
After that, I cannot open proxy settings due to error with message:
[
Cannot read property 'toString' of nullTypeError:
Cannot read property 'toString' of null at new ProxySettingsViewModel
(c:\users[MY NAME]\AppData\Programs\Microsoft Azure Storage Explorer\resourcese\app\out\app\dialogs\ProxySettings\ProxySettingsViewModel.js:65:56)
]

I had tried:

  • Set environment variables (HTTPS_PROXY, HTTP_PROXT) both of user environment variables and system environment variables
  • Re-install Azure Storage Explorer.

However the issue does not resolved yet.

Can someone tell me the solution?

Azure Storage Explorer
Azure Storage Explorer
An Azure tool that is used to manage cloud storage resources on Windows, macOS, and Linux.
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  1. Sumarigo-MSFT 44,996 Reputation points Microsoft Employee
    2021-05-28T15:24:15.46+00:00

    @Akahoshi Masaya Welcome to Microsoft Q&A Forum, Thank you for posting your query here!

    Thanks for providing the information which all troubleshooting steps already been tried, I would recommended to try the troubleshooting methods mentioned in this article: https://video2.skills-academy.com/en-us/azure/storage/common/storage-explorer-troubleshooting?tabs=Windows%2C2004

    Additional information: With private link service end points on Storage now, you may have a mix of storage accounts that go through proxy for public, or do not go through proxy for private. When using the AZ CLI "az storage blob" commands, they obey the no_proxy environment variable where you can put your private link enabled storage URLs, however Storage Explorer does not. This forces you to turn proxy on or off and restart the app depending on which storage you want to connect to.

    If none of these solutions work for you, you can: Open an issue on GitHub. You can also do this by selecting the Report issue to GitHub button in the lower-left corner . These Azure Storage Explorer GitHub forum community members could provide their expert guidance and quicker solution on your scenario based on their experience.

    100612-image.png

    Hope this helps!

    Kindly let us know if the above helps or you need further assistance on this issue.

    ---------------------------------------------------------------------------------------------------------------------------------------------

    Please do not forget to "Accept the answer” and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.

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  2. Akahoshi Masaya 46 Reputation points
    2021-05-31T02:19:49.883+00:00

    Thank you for your reply.

    I saw troubleshooting methods you told, it helps me to solve the issue.
    I had stuck by the issue;
    When I tried to open a proxy settings(Select Edit -> Configure Proxy),
    an error message I showed above were displayed and a proxy dialog box did not displayed.
    Therefore I cannot verify my proxy settings.
    The document told me an another way to verify my proxy settings;
    Settings(Gear Icon) -> Application -> Proxy
    After changing proxy settings via Settings menu, the issue does not occur again.

    Thank you for your additional information, however it will not work for me because I do not use proxy for private.

    Regards,

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