"Couldn't create the virtual machine" via Azure HCI Cluster Manager Portal

Jie 1 Reputation point
2021-05-29T07:16:29.823+00:00

I've installed Azure HCI cluster with 2 nodes succesfully.
The Cluster Dashboard doesn't show any warning or error.
When I try to create a simple VM (2C2G), it shows "Couldn't create virtual machine 'vm-1'. Error: 'An error occurred while performing this operation。'", and I cannot see any VM item in Virtual machines Inventory List

But..., if I change the portal tab from "Cluster Manager" to Server Manager, and choose the specific node, in the node Virtual machines Panel, I can see the VM('vm-1') I created and state is Stopped

Furthermore, when I tried to Import VM from VHDX file from Cluster Manager Portal, it shows error: "Couldn't import the virtual machine 'vm5'. Error: 'An error occurred while performing this operation. Unsuccessful making the selected virtual machine configuration highly available. For further details on the failure, please see the full report."
But this operation is succesfull if I do same operation in Server Manager with a specific node

Azure Stack HCI
Azure Stack HCI
A hyperconverged infrastructure operating system delivered as an Azure service that provides security, performance, and feature updates.
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  1. Matt McSpirit 11 Reputation points MVP
    2021-06-01T21:15:21.093+00:00

    Hi - this sounds like you need to register the AzSHCI cluster - https://video2.skills-academy.com/en-us/azure-stack/hci/deploy/register-with-azure - have you done this already?

    Thanks!

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