Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
2,477 questions
microsoft subscription cancellation
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The Care Co Accounts
1
Reputation point
Good day,
We need assistance on how to cancel a subscription. The login details are not working for us to cancel it and therefore, we cannot cancel it via billing.
Regards,
Accounts @ The Care Co.
{count} votes
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SadiqhAhmed-MSFT 44,176 Reputation points Microsoft Employee2021-06-01T05:08:32.41+00:00 @The Care Co Accounts Thank you for reaching out to us!
When you say, login details are not working:
Are you getting an error if yes, please share the screenshot of the error message
Is this an active Azure subscription?
Since how long have you been facing this issue?You may refer to this troubleshooting guide for sign-in issues - https://video2.skills-academy.com/en-us/azure/cost-management-billing/manage/troubleshoot-sign-in-issue#:~:text=To%20fix%20this%20issue%3A,account%20added%20as%20an%20Owner.
Hope this helps!
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