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I'm trying to add a device to my AAD but i dont have the option to do that.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 0%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVM%3C/text%3E%3C/svg%3E)
@Anne Thanks for reaching out. What version of windows 10 are you using ? Certain older versions do not show this option. Also make sure that the machine has Internet access, The machine does not show that option(Join to AAD) if it is not connected to internet.
Depending on above information, we can investigate further.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 62%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDZ%3C/text%3E%3C/svg%3E)
Hello @Anne ,
I'm just following up to make sure you received my last reply and that my answers properly address your questions. If you have any further questions or concerns about this post, please let us know.
Best Regards,
Daisy Zhou
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If the Answer is helpful, please click "Accept Answer" and upvote it.
Hello @Anne ,
How are things going on your end? Please keep me posted on this issue.
If you have any further questions or concerns about this question, please let us know.
I appreciate your time and efforts.
Best Regards,
Daisy Zhou
============================================
If the Answer is helpful, please click "Accept Answer" and upvote it.
Hello @Anne ,
Thank you for posting here.
Check if your machine is already in one domain (such as a local AD domain). If so, you should remove your machine from the domain and login to the local admin and then check if the option appears.
For example:
In my lab, the client is in one local domain b.local, then I will not see this option.
Hope the information above is helpful.
Should you have any question or concern, please feel free to let us know.
Best Regards,
Daisy Zhou
============================================
If the Answer is helpful, please click "Accept Answer" and upvote it.
Hello,
In addition to Daisy's advice, I suggest you to check if your machine is connected to network. I've seen this problem sometimes when system is not connect to Internet and is offline completely.
Hope this helps!
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 59%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIS%3C/text%3E%3C/svg%3E)
It's Windows 10 versión. That's the main problem.
It has be a non Home version and the options appear Ok.