I cannot sign into MSTeams on my school email

Bruce Liu 1 Reputation point
2021-06-03T07:23:00.253+00:00

Whenever I try to log into Microsoft Teams, this message appears -

Sorry, but we’re having trouble signing you in.

AADSTS50107: The requested federation realm object 'http://fs.det.nsw.edu.au/adfs/services/trust' does not exist.

Troubleshooting details.
Request Id: 2f159597-6e98-4ecf-8e29-235309742502
Correlation Id: e46d8fd8-3d0e-4371-81cd-3468441c61f2
Timestamp: 2021-06-03T07:10:46Z
Message: AADSTS50107: The requested federation realm object 'http://fs.det.nsw.edu.au/adfs/services/trust' does not exist.

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  1. Sharon Zhao-MSFT 25,081 Reputation points Microsoft Vendor
    2021-06-04T01:47:48.017+00:00

    @Bruce Liu ,

    According to the error code, this issue should occur for the following reasons:

    • The Issuance Transform rule is required to change the issuer from the default Active Directory Federation Service (AD FS) instance host name to the issuer set if the domain that’s federated is missing.
    • The Issuance Transform rule is not updated after you add child domains.

    There is an official solution for this issue. You could contact IT admin to refer to this article.

    If the response is helpful, please click "Accept Answer" and upvote it.

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