cant load depth camera when running in Linux ubuntu 18.04

Cao, Yu 6 Reputation points
2021-06-10T11:27:55.957+00:00

opened the Azure Kinect Viewer through command k4aviewer
click on 'open device' and 'start' with default options
error message pops up: Failed to start device! If you unplugged the device, you must close and reopen the device.

104128-capture.png

Azure Kinect DK
Azure Kinect DK
A Microsoft developer kit and peripheral device with advanced artificial intelligence sensors for sophisticated computer vision and speech models.
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  1. António Sérgio Azevedo 7,671 Reputation points Microsoft Employee
    2021-06-11T09:20:51.217+00:00

    Hello @Cao, Yu ,
    I noticed you opened a bug on the Azure Kinect DK Github Repo: https://github.com/microsoft/Azure-Kinect-Sensor-SDK/issues/1624

    As suggested

    Please try Sensor SDK 1.4.1

    Thank you!

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