Authenticator is not restorimg my backup

Giona Guidi 1 Reputation point
2021-06-16T08:59:42.033+00:00

I Had ti restore My iPhone and reinstall al my Apps includono Authenticator. Unfortunately, even if logged in With the correct credentials is not restoring any of my passwords. I am desperate

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Leon Laude 85,781 Reputation points
    2021-06-16T09:42:35.557+00:00

    Hi @Giona Guidi ,

    Something here might be helpful:

    Back up and recover account credentials using the Microsoft Authenticator app
    https://video2.skills-academy.com/en-us/azure/active-directory/user-help/user-help-auth-app-backup-recovery

    Import passwords into the Microsoft Authenticator app
    https://video2.skills-academy.com/en-us/azure/active-directory/user-help/user-help-authenticator-app-import-passwords

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    If the reply was helpful please don't forget to upvote and/or accept as answer, thank you!

    Best regards,
    Leon

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