Storage Migration Service Scan Issue

DC 1 Reputation point
2021-06-24T12:58:34.403+00:00

I am getting event ID 10000 when scanning the destination server which is a virtual server running Windows Server 2019 that is up to date.

[Erro] Failed device discovery stage DiskInfo with error: (0x80070057) An item with the same key has already been added. [d:\os\src\base\dms\proxy\discovery\discoveryproxy\DeviceDiscoveryOperation.cs::TryStage::1384]

I have not been able to find any information on what is causing the issue.

Any guidance is appreciated.

Thanks,

Windows Server Migration
Windows Server Migration
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Migration: The process of making existing applications and data work on a different computer or operating system.
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  1. Yuhan Deng 3,766 Reputation points Microsoft Vendor
    2021-06-25T01:41:18.847+00:00

    Hi,
    There could be a lot of causes to this issue. Here are several scenarios:
    https://support.microsoft.com/en-us/topic/error-0x80070057-when-you-format-a-hard-disk-drive-to-install-windows-7-dc602fc7-2731-e06e-8c4f-f7c126d874ec
    https://video2.skills-academy.com/en-us/troubleshoot/dynamics-365/sales/an-item-with-same-key-has-been-added
    https://video2.skills-academy.com/en-us/windows-server/storage/storage-migration-service/known-issues
    https://video2.skills-academy.com/en-us/troubleshoot/windows-server/remote/event-10000-terminal-server-enabled

    Thanks for your time.
    Best regards,
    Danny

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  2. DC 1 Reputation point
    2021-06-25T11:09:47.19+00:00

    Danny, none of the links pertain to my situation.

    Thanks

    0 comments No comments

  3. Yuhan Deng 3,766 Reputation points Microsoft Vendor
    2021-06-28T01:42:22.13+00:00

    Hi,
    I did some research but I didn’t find much related information. This issue could be caused by a lot of reasons. For root cause analysis I would suggest that you raise a MS support ticket. In addition, if the issue has been proved as system flaw, the consulting fee would be refund. You may find phone number for your region accordingly from the link below.
    Global Customer Service phone numbers:
    https://support.microsoft.com/en-us/help/13948/global-customer-service-phone-numbers

    Thanks for your time.
    Best regards,
    Danny

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  4. Bruce Muir 0 Reputation points
    2023-01-17T03:01:03.6666667+00:00

    Was any progress made on this?

    0 comments No comments

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