Screen sharing content from iPad whilst using 2 devices in a meeting

James Keen 1 Reputation point
2021-06-30T08:24:09.047+00:00

I have content that is only available on my iPad. Up until about a month ago I could join a meeting on my laptop and also my iPad and when I shared my screen on the iPad I could still see everyone in the meeting via my laptop. It also means that I can use my webcam rather than the iPad camera. Since the update when I go to share my screen from the iPad the meeting only sees a black screen (no content). The only way I can share content from my iPad is to only join the meeting on the iPad and then share. As you know when you share screen on iPad you cannot see anything but your shared content. Please fix this as this is my primary use of teams with customers

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  1. Sunny Qi 10,921 Reputation points Microsoft Vendor
    2021-07-01T03:40:51.947+00:00

    Hi,

    Welcome to Q&A platform.

    To narrow down whether the issue is related to update, I would suggest you login to the problematic device and uninstall the update to see if the issue was caused by this. If the issue was resolved by uninstall the update, I would suggest you uninstall the impacted update temporarily and wait for the next monthly update to see whether the issue still occur.

    If the issue still existed after uninstalling the update, I would suggest you contact Apple support for further troubleshooting also.

    In addition, the Feedback Hub app lets you tell Microsoft about any problems you run in to while using Windows 10. You can report this issue to Microsoft directly with the Feedback Hub app.

    For more information on using the app, click here:

    Send feedback to Microsoft with the Feedback Hub app

    If this issue is urgent, I would also suggest you contact Microsoft Customer Support and Services where more in-depth investigation can be done so that you would get a more satisfying explanation and solution to this issue.

    You may find phone number for your region accordingly from the link below:

    https://support.microsoft.com/en-us/gp/customer-service-phone-numbers

    Best Regards,
    Sunny

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