Ubuntu 18.04 Microphone is not working in Teams meeting but always works while making test call

Paul Gor 6 Reputation points
2020-07-14T01:14:27.097+00:00

Ubuntu 18.04
Microsoft Teams Version 1.3.00.16851 (64 bit).

Microphone is not working in Teams meetings but always works when making test calls.
Microphone is working in all other Apps: Skype, Zoom, sound recording, etc...
Tried USB, Bluetooth and direct connect mics with same result.

Microphone seems to work in Teams meetings if I start Teams with SUDO.
Permission problems? Why does mic work when doing a test call?
Seems to me that the "Test call" function code copied into Teams APP from Skype (Mic with Skype always works)

cheers
Paul

Skype for Business Linux
Skype for Business Linux
Skype for Business: A Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing.Linux: A family of open-source Unix-like operating systems.
456 questions
0 comments No comments
{count} vote

1 answer

Sort by: Most helpful
  1. JimmyYang-MSFT 50,446 Reputation points Microsoft Vendor
    2020-07-14T08:48:52.77+00:00

    Hi PaulGor-6138!

    It seems a known issue in Teams for Linux client and you can find it from this link:
    https://video2.skills-academy.com/en-us/MicrosoftTeams/troubleshoot/known-issues/linux-known-issues#known-issues

    Some customers provide the workaround for this issue. You can try to run the following command to see if it works for you.

    sudo pulseaudio -D
    sudo teams

    0 comments No comments