Invalid client data. Check the SOAP fault details for more information.

Samer Kinaan 1 Reputation point
2021-07-07T14:18:30.007+00:00

Hi, I work for marketing intelligence company, and we use the java bing ads reporting v13 API.
Lately we are getting errors when using service.getService().submitGenerateReport(request) we get this error:
"com.microsoft.bingads.v13.reporting.ApiFaultDetail_Exception: Invalid client data. Check the SOAP fault details for more information. TrackingId: a828069f-d157-4a79-8188-3f4be07b60e8."
can't really understand from this what is the problem here.
one problem we are having is that this code runs fine on local machine, but shows this error when running the code on production server with the same credentials, so I can't debug the error!!
can someone please advise

Microsoft Advertising API
Microsoft Advertising API
A Microsoft API that provides programmatic access to Microsoft Advertising to manage large campaigns or to integrate your marketing with other in-house systems.
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  1. YutongTie-MSFT 48,001 Reputation points
    2021-07-07T22:55:01.507+00:00

    Hello,

    Thanks for reaching out to us. I have changed the tag you added to make this post to right place as the support page said.

    The Microsoft Q&A forum is available for the developer community to ask and answer questions about the Bing Ads APIs and Microsoft Advertising Scripts. Microsoft monitors the forums and replies to questions that the community has not yet answered.

    To make sure that we see your question, tag it with 'advertising-api'.

    If the investigation involves sensitive account or personal details, or if you are not finding the information you need to solve your problem via Microsoft Q&A, please contact Microsoft Advertising Support. To resolve the issue efficiently, please provide support with the details requested in Engaging Support.

    Regards,
    Yutong

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