FsLogix disk detaches after inactivity

Rob Johnson 1 Reputation point
2021-07-12T00:31:11.277+00:00

Trying out fslogix (version 2.9.7654.46150) on Windows Server 2019 RDS host and find that if user is inactive on host for the timeout limit for the screen lock to take affect, then the profile disk is removed.

Logs just show:
[09:19:19.948][tid:00000f98.00001ef0][INFO] Session configuration wrote (DWORD): SOFTWARE\Policies\FSLogix\ODFC\Sessions\S-1-5-21-834537070-1075977588-312552118-5692\LogonStage = '4'
[09:24:40.438][tid:00000f98.00000f9c][INFO] Configuration setting not found: SOFTWARE\Policies\FSLogix\ODFC\ReAttachRetryCount. Using default: 60
[09:24:40.438][tid:00000f98.00000f9c][INFO] Configuration setting not found: SOFTWARE\Policies\FSLogix\ODFC\ReAttachIntervalSeconds. Using default: 10
[09:24:40.438][tid:00000f98.00000f9c][INFO] ===== Begin Session: Volume re-attach
[09:24:40.439][tid:00000f98.00000f9c][INFO] ===== End Session: Volume re-attach

Windows event viewer shows TCP/IP NetBIOS Helper stopping just before disk gets detached:

113636-image.png
The TCP/IP NetBIOS Helper service was successfully sent a stop control.

The reason specified was: 0x40030011 [Operating System: Network Connectivity (Planned)]

FSLogix
FSLogix
A set of solutions that enhance, enable, and simplify non-persistent Windows computing environments and may also be used to create more portable computing sessions when using physical devices.
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  1. Leila Kong 3,696 Reputation points
    2021-07-13T06:59:26.893+00:00

    Hello @Rob Johnson ,

    Thanks for your query.

    1.Will the same issue occur with the latest version of FSLogix 2105 (2.9.7838.44263)?
    https://video2.skills-academy.com/en-us/fslogix/whats-new
    2.Is there any error message in the profile log: %ProgramData%\FSLogix\Logs?
    3.What's your registry settings of fslogix under HKLM\SOFTWARE\FSLogix\Profiles?
    4.Please also check the following post for troubleshooting:
    (1) disabling SIPS and unchecking "Allow the computer to turn off this device to save power" seems to fix the issue: https://answers.microsoft.com/en-us/windows/forum/windows_7-networking/network-randomly-drops-the-tcpip-netbios-helper/a5e0a261-8344-45b2-af3a-75a45332a2ed
    (2) has a network adapter update out and disabling the TCP/IP Netbios helper: https://www.bleepingcomputer.com/forums/t/516283/tcpip-netbios-helper-planned-stop-disconnecting-from-internet/
    (3) Check their antivirus status or third party firewall applications they may have. Move their physically connected LAN cable to a different port on the switch: https://community.spiceworks.com/topic/2214714-network-adapter-drop-outs

    Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

    Best regards,
    Leila

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  2. Leila Kong 3,696 Reputation points
    2021-07-16T01:26:06.453+00:00

    Hello @Rob Johnson ,

    Just checking in to see if the information provided was helpful.
    Please let us know if you would like further assistance.

  3. Leila Kong 3,696 Reputation points
    2021-07-19T01:24:57.33+00:00

    Hello @Rob Johnson ,

    Thanks for your feedback. Please "Accept as Answer" if it helped, which might be beneficial to other community members reading this thread. Thanks for your cooperation!

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