Bad_syst_config_info

Shill 1 Reputation point
2020-07-16T12:15:07.717+00:00

Recently received stop code with error message bad system config info
The screen started what seems to be called blue death screen loop with restarts . I managed to get to advanced options screen but I can’t get any further . For some reason there is no restore points on the laptop ( acer). I also cannot remember my admin password so I’m stuck in guest ( when I am able to log in computer). Can anyone help ?automatuc system repair has 0 results 12686-38f74bd3-9817-48d9-bd7c-b9fd47ba0601.png

Windows 10 Network
Windows 10 Network
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Network: A group of devices that communicate either wirelessly or via a physical connection.
2,302 questions
Windows Server PowerShell
Windows Server PowerShell
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.PowerShell: A family of Microsoft task automation and configuration management frameworks consisting of a command-line shell and associated scripting language.
5,446 questions

3 answers

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  1. Cherry Zhang (Shanghai Wicresoft) 11 Reputation points
    2020-07-17T02:32:05.377+00:00

    Hi,

    Try booting into safe mode and then restart the OS normally. If the restart does not fix the problem, the registry damage is too extensive. Try the following steps.

    1. If you have a system restore point, try restoring to an earlier restore point.
    2. Reset your PC.
    3. Use installation media to restore or reset your PC.
    4. Use installation media to reinstall Windows.

    For more information, see Recovery options in Windows 10.

    Best regards
    Cherry

    1 person found this answer helpful.
  2. Vector BCO 131 Reputation points
    2020-07-16T22:11:42.94+00:00

    with rescue cd/usb you can reset admin password even if you do not remember it, if your laptop is not encrypted

    if you do not have any other options you can try factory reset, or reinstallation with media creation tool (by MS)

    0 comments
  3. Cherry Zhang (Shanghai Wicresoft) 11 Reputation points
    2020-07-20T07:42:13.567+00:00

    Hi,

    Sounds terrible. I would suggest to try this way:

    Restart the computer and tap Esc to enter the BIOS interface.
    Press the right arrow key on your keyboard until the Boot tab is opened. Move “Hard Drive” to the top of the boot order list by pressing “+” or “-”.
    Press F10 to save the changes and restart the computer.
    12977-image.png

    Corrupted MBR
    Corrupted MBR can lead to no boot device available in Windows 10. Here’s how to repair:

    Insert the Windows installation media into your computer and boot.
    Select the language and region, and then click on “Repair your computer” when you see the “Install now” window.
    Select Troubleshoot and then Command Prompt on the Advanced options screen.
    In Command Prompt, input following command lines and press Enter after each. (If you are asked whether you want to add a new installation to the boot list, type “Y” and then press Enter.)
    bootrec /fixmbr
    bootrec /fixboot
    bootrec /scanos
    bootrec /rebuildbcd
    5. Exit Command Prompt and restart your computer.

    It is likely that one of these issues is the culprit and following these steps can help you fix the issue with your boot drive errors. Don’t be worried when you see one of the error messages. As bad as it sounds, you can usually fix the issue without a problem.
    Best regards
    Cherry