" Why did my PC restart ? " - screen after SCCM re-image (OSD)

Question

We recently started seeing this on Lenovo models and Virtual machines lately.

The task sequence completes successfully, but this appears before the login screen. We are on SCCM Version 2103.

Steps tried so far to remediate:

blocked Computer Configuration\Administrative Templates\Windows Components\App runtime\Block launching Windows Store apps with Windows Runtime API access from hosted content. using registry
removed the following from unattend.xml

NetworkLocation=Work
SKippMachineOOBE=True
SKipUserOOBE=True

Disabled telemetry & customer improvement program

Event viewer says -

The process C:\WINDOWS\system32 askhostw.exe (PC123) has initiated the restart of computer PC123 on behalf of user NT AUTHORITY\SYSTEM for the following reason: Operating System: Reconfiguration (Unplanned)
Reason Code: 0x20004
Shutdown Type: restart
Comment:

Accepted Answer

Triple check you have removed these two lines in your unattend.

true
true

I would even open a cmd prompt and inspect the unattend.xml that is layed down in WinPE before machine restarts.

Answer

Hi,

Thank you for posting in Microsoft Q&A forum.

It seems that you have posted another post to share the log files about this issue.

Do you think maybe we could follow up in that post later:
https://video2.skills-academy.com/en-us/answers/questions/486284/sccm-just-a-moment-screen-after-osd.html

Thanks for your time.

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" Why did my PC restart ? " - screen after SCCM re-image (OSD)

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