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my owa on my exchange server is publsihed through adfs and wap.
after rebooting the server, when a user connects externally, the adfs page is launched then after inserting the username the owa page is launched in order to sign in to owa.
it was working after the first sign in on the adfs page.
one more thing, when i insert the upn i cant sign in, i can just sign in using windows credt
events:
Token Type:
http://schemas.microsoft.com/ws/2006/05/identitymodel/tokens/UserName
%Error message:
“xxx@xxxxxxxxxxxxx .com” -The user name or password is incorrect
With event ids 342, 1000 and 364.
thank you
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Do you setup up for Exchange OWA/EAC custom claim rules? Use AD FS claims-based authentication with Outlook on the web
If you are getting a logon prompt for OWA after authenticating to ADFS, then you haven't set it up correctly
Sounds to me as if you didnt enable the OWA and EAC virtual directories for ADFS Auth per this doc:
it was working fine dears, i did the setup like 3 months ago and everything was working
i recieved a call recently that after the reboot of the servers the issue is happening
You should probably go through all the steps again and verify that everything is set correctly and the certs are valid.
You havent said which servers were rebooted or why and more details is needed from the event logs. But I would start by walking through all the steps and ensuring the Exchange Servers and ADFS servers have all services running and there are no other issues that may be preventing this from working.
Probably wouldnt hurt to simply restart the OWA adn EAC app pools or IIS Reset and go from there.