email tracking

Eric Rueda Intertek 1 Reputation point
2020-07-23T17:00:15.14+00:00

hello, I clicked and dragged an email from my Outlook inbox, and into iConnect, under "notes" in communications. and The email is no longer in my Outlook account, and I cannot find it in the iConnect account.

Is there any more detail I can give you to help me figure this out?
Thank you

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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  1. JeffYang-MSFT 6,241 Reputation points Microsoft Vendor
    2020-07-24T06:08:39.353+00:00

    Thanks for visiting our forum, here we mainly focus on general issues about Outlook desktop client.

    I clicked and dragged an email from my Outlook inbox, and into iConnect, under "notes" in communications.

    Are you using Outlook desktop client? If so, what's the version of your Outlook? (File > Office Account > About Outlook)
    What's the type of your account? POP, IMAP or Exchange?
    What's the iConnect you mentioned here? A email account in your Outlook or other programs?

    To better solve your issue, please provide me with more information related to your issue such as screenshots of your issues so that I can do further researches.(Notice: Please hide your personal information in the screenshot for security.)