How to use Microsoft business when yoru email is hosted by another organization?

Paige Jarquin 1 Reputation point
2021-08-25T21:24:44.27+00:00

We own a franchise and our work emails are hosted by the franchise company @pillartopost.com, I'm currently using outlook to receive my company email.

We currently have 3 employees, myself, husband and son, we all have a personal MS 365 subscription to view our mail and use the applications, like excel, word, powerpoint etc.... but this limits our ability to share documents and have a central location for shared information.

I wanted to use MS 365 for business but because our email is hosted by an organization, it seems to create a conflict I can get around. I thought about using Teams but am running into the same problem.

IS there a way to have a business account and still have our email hosted by the franchise company? Are there any work arounds someone can suggest? I cant' believe we are the only company out there, that has run into this and hoping someone has an idea or suggestion to share!

Windows Small Business Server
Windows Small Business Server
A family of Microsoft server products with messaging and collaboration, security-enhanced internet access, protected data storage, reliable printing, faxing, and the ability to run line-of-business applications. Replaced by Windows Server Essentials.
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  1. Limitless Technology 39,496 Reputation points
    2021-08-26T10:14:31.713+00:00

    Hello PaigeJarquin,

    If a franchised provider has or not enterprise (Business) offers, highly depend on the services that they will provide. I would recommend checking in with your current provider or other.

    In case you purchase a particular O365 for Business package, or from a franchised provider, it is possible to export all of the current user data to the new account:

    https://support.microsoft.com/en-us/office/switch-from-microsoft-365-for-home-to-a-business-subscription-9322ffb8-a35d-4407-8ebe-ed6ea0859b9f

    Hope you find this helpful!
    Luis P

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