How can you get a Microsoft Booking Service to Start on the Hour, every hour, taking into account staff members availability via their outlook Calendars?

Michael Kemp 21 Reputation points
2021-09-15T13:44:27.33+00:00

We're struggling to get appointments to be bookable on the hour. We have set up "Custom Hours" to recur every hour we want. We have altered the "Time increments" to 1 hour, we even tried "custom - 60 minutes". We have entered staff availability and checked the box "Events on office calendar effect availability".

Yet appointments are still showing for odd times i.e. 11:50, 14:15 etc.
We have multiple different services, with different durations, and multiple staff members, with different working hours.

It's all a bit complicated and we can't seem to get it too work. Any ideas?
Many Thanks,

Microsoft Graph
Microsoft Graph
A Microsoft programmability model that exposes REST APIs and client libraries to access data on Microsoft 365 services.
11,253 questions
Windows 365 Business
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Accepted answer
  1. Crystal-MSFT 45,656 Reputation points Microsoft Vendor
    2021-09-16T01:14:59.163+00:00

    @Michael Kemp , From your description, it seems our issue is related with Microsoft Booking service which is in Microsoft 365. Here we suggest to go to the following location and choose Topics as Microsoft 365 or office 365 for admins and ask question there to get help:
    132564-image.png
    https://answers.microsoft.com/en-us/msoffice/forum/msoffice_o365Admin?sort=LastReplyDate&dir=Desc&tab=All&status=all&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=all&isFilterExpanded=false&page=1

    Thanks for the understanding and have a nice day!

    If the response is helpful, please click "Accept Answer" and upvote it.
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