Hi ,
Can you take a photo BSOD and post it here?
Thanks
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I was updating my windows then the next day I can’t access my computer it allows sends me to the blue screen with that error code. I have no idea what I did wrong or how to fix it any and all help would be greatly appreciated.
Hi ,
Can you take a photo BSOD and post it here?
Thanks
Hi ,
If you press the F8 key, try selecting the Command Prompt option and running the following commands:
bootrec /scanos
bootrec /fixboot
bootrec /rebuildbcd
If this doesn't work, we'll need a USB flash driver to create a Windows installation USB drive. Do you have another computer so we can proceed?
Give feedback if the information was useful or not.
Thanks
Hi ,
In case we will need a USB flash driver to create a Windows installation drive, do you have another computer and a USB Flash driver of at least 8 GB?
Thanks
Hi ,
Well this usb flash will be formatted you will do the following.
https://go.microsoft.com/fwlink/?linkid=2156295
Select Download tool now, and select Run. You need to be an administrator to run this tool.
If you agree to the license terms, select Accept.
On the What do you want to do? page, select Create installation media for another PC, and then select Next.
The application will automatically identify the correct version of windows 11 for your system, from Next.
Select which media you want to use USB Select Letter
Remember, the procedure will clean your USB flash drive, so make a backup if necessary.
The installation procedure will format your computer's C drive.
Thanks
Hi ,
Did you manage to solve the problem?
Thanks