How to display dynamic watermark in Excel Online?

user04 0 Reputation points
2025-10-27T07:56:16.2833333+00:00

I created a sensitive label with dynamic watermark in Purview. When I open an Excel file and apply this sensitive lable in Excel Online, there is no dynamic watermark shown. But Word file or PowerPoint did well.

So I want to know that how I can make Excel display dynamic watermark in Office Online.

Microsoft 365 and Office | Excel | For business | Windows
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  1. Tamara-Hu 6,355 Reputation points Microsoft External Staff Moderator
    2025-10-27T09:21:33.5533333+00:00

    Hello @user04,  

    Good day! Thank you for posting your valuable question on Microsoft Q&A forum.   

    Before I can provide the most accurate solution, could you please confirm the following details: 

    • Does this issue occur with specific Excel files or all files you open in Excel Online? 
    • Where did you check for the Sensitivity label in Excel Online, on the Home tab or by clicking the file name in the title bar? 
    • When you said “there is no dynamic watermark shown”, do you mean:  
      • The Sensitivity button appears, but there are no labels available to apply? 
      • Or there are labels, but not the one you need? 
    • Is the file stored in OneDrive or SharePoint, or is it local? 
    • Have you tried opening Excel Online in an Incognito/InPrivate browser window to see if the issue persists? 
    • Did you try signing out and signing back in? Also, are you signed in with the correct account that has access to sensitivity labels? 

    Providing this information will help us better understand the situation and recommend the most appropriate solution. 

    In the meantime, please try the following quick steps: 

    Clear your browser cache: to remove any stored data that might interfere with Excel Online. If you're using Microsoft Edge: 

    • Click the three dots (…) in the top-right corner. 
    • Go to Settings > Privacy, search, and services. 
    • Under Clear browsing data, click Choose what to clear. 
    • Select Cached images and files (and optionally cookies). 
    • Click Clear now. 
    • Sign in Excel Online and check again.

    Check the file type and location:  

    • Ensure the file is in a supported format (e.g., .xlsx, .xlsm, .xlsb). 
    • When a file type isn't supported for sensitivity labels, the Sensitivity button isn't available in the Office app. 

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    For related information about this feature, please check: 

    Please understand that our initial response does not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution. 


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". 

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. User's image


  2. Romain BERRY 0 Reputation points
    2025-10-30T22:56:22.2+00:00

    Hi,

    I'm experiencing the same issue with multiple customers.
    I manage to display the dynamic watermark by clicking in Excel Online ribbon on "Page Layout" -> "Sheet Right-to-Left" button.
    This action display watermark for the user who is clicking but not other viewers.
    (It does not resolve the issue, but maybe it can help someone fixing this.)

    I submitted a ticket to Microsoft and will let you know their return on this case.


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