Azure Front Door
An Azure service that provides a cloud content delivery network with threat protection.
FRONT DOOR Upgrade from Classic to Standart Stacked (during Azure was down)
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Beqa
0
Reputation points
Hello, in 29 October we started migration our front door, from classic to standart, and its still stacked, what can we do , how to create support ticket, it days stucked already.
Azure Front Door
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Ravi Varma Mudduluru 2,515 Reputation points Microsoft External Staff Moderator2025-10-30T16:27:44.6366667+00:00 Hello @Beqa,
Thanks for reaching out to Microsoft Q&A.
Could you please share the update for the below follow up questions?
- What status does the migration show in the Azure portal? (e.g., In Progress, Failed, Pending Validation)
- Did you receive any error messages or notifications during the migration?
- Which region is your Front Door deployed in?
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Beqa 0 Reputation points
2025-10-30T16:44:05.55+00:00 its disabled and as well in migration tab it says stil in migration
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Beqa 0 Reputation points
2025-10-30T16:44:49.33+00:00 -
Ravi Varma Mudduluru 2,515 Reputation points Microsoft External Staff Moderator
2025-10-30T17:17:47.6033333+00:00 Hello @Beqa,
As per the latest update on the outage incident, all service management operations - including create, update, delete, and purge actions for Azure Front Door (AFD) and Azure CDN profiles are temporarily blocked to prevent further impact.
Customer configuration changes to AFD remain temporarily blocked. We will notify customers once this block has been lifted. While error rates and latency are back to pre-incident levels, a small number of customers may still be seeing issues and we are still working to mitigate this long tail. Updates will be provided directly via Azure Service Health.
You can refer to the official status page here:
https://azure.status.microsoft/status/history/
Customers will receive updates via email or Azure Service Health notifications. In parallel, we’re monitoring the situation internally and will share any progress as soon as it’s available.
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Beqa 0 Reputation points
2025-10-30T17:24:30.34+00:00 so we should just wait, and everything should go through ? because it says mgirated status but still says in process same time?
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Beqa 0 Reputation points
2025-10-30T17:25:17.9166667+00:00 tis that correct? thank you Mudduluru
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Ravi Varma Mudduluru 2,515 Reputation points Microsoft External Staff Moderator
2025-10-30T17:50:01.6833333+00:00 Yes, you should wait until the operations are unblocked.
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Beqa 0 Reputation points
2025-11-03T12:14:18.34+00:00 hey and why i am unable here, to have second tab of create support ticket, i am doing all steps but it just give me supported resources, cant create support ticket, but in plan which i am subscribed to i shoul dhave them unlimited
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Ravi Varma Mudduluru 2,515 Reputation points Microsoft External Staff Moderator
2025-11-03T14:44:30.4133333+00:00 Hello @**Beqa,
**Could you please check the private message, and we have provided an update there.
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Beqa 0 Reputation points
2025-11-04T12:28:58.7833333+00:00 @RAVI VARMA MUDDULURU , so in order to see that message i need to have email yes ?
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Beqa 0 Reputation points
2025-11-04T17:05:51.2466667+00:00 you can send me here private message, and please ping once its sent me to check on this email @RAVI VARMA MUDDULURU removed PII information
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Beqa 0 Reputation points
2025-11-04T17:06:05.46+00:00 Removed PII information
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Ravi Varma Mudduluru 2,515 Reputation points Microsoft External Staff Moderator
2025-11-06T09:51:50.24+00:00 Hello @Beqa
The temporary Service Management restrictions on Azure Front Door have been lifted on 5th November, and customers can now resume their configuration changes.
The Azure portal also reflects this update as a banner:
The backend team is actively monitoring the platform. And in case of any issues, we will reach out to the backend team for further assistance.
Please do not forget to “up-vote” wherever the information provided helps you, this can be beneficial to other community members.
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