Can you please help identify charge on my account?

Tim Syverson 5 Reputation points
2025-10-31T14:44:38.95+00:00

There is a reoccurring monthly charge since May that i don't see. Please identify this charge.

Microsoft 365 and Office | Other

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. DaveM121 800K Reputation points Independent Advisor
    2025-10-31T15:17:08.6566667+00:00

    This forum is just a user to user forum, no-one here has any account access, try using the steps they provide on this link to find out what that payment was for.

    https://support.microsoft.com/en-us/account-billing/how-to-investigate-a-billing-charge-from-microsoft-398c5328-364c-d5e4-ea8f-f5ad60562a93

    Then use the steps they provide on this link to cancel whatever that payment was for and get a refund.

    https://support.microsoft.com/en-us/account-billing/how-to-get-a-refund-on-a-microsoft-subscription-67dca30b-b323-44d5-acc2-e02f9902c472

    0 comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.