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Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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Dear @성진TMS,
Thank you for contacting Microsoft Q&A.
You're absolutely right, Microsoft has officially retired the Volume Licensing Service Center (VLSC) and transitioned license management to the Microsoft 365 Admin Center. However, as you correctly pointed out, this new portal only supports work or school accounts (Azure AD accounts). Unfortunately, personal Microsoft accounts (MSA) are no longer supported for license management in this new system.
Since your Visual Studio 2017 licenses were originally associated with a personal account, here are a few steps you can try to recover your product keys:
1. Check the Visual Studio Subscriptions Portal
- Visit: https://my.visualstudio.com/productkeys
- Sign in using the same personal Microsoft account you used to access VLSC.
- If your Visual Studio 2017 licenses were linked to a Visual Studio subscription, you may find the product keys listed there.
2. Search Your Email for VLSC Details
Look through your email inbox (and spam/junk folders) for any past communications from Microsoft or VLSC. Useful information includes:
- Authorization Number
- License Number
- Purchase confirmation emails or access links
These details can help Microsoft Support locate your license in their system.
3. Contact Microsoft Volume Licensing Support
If you're unable to retrieve the keys via the portal:
- Visit: https://support.microsoft.com/contactus
- Choose Volume Licensing or Subscriptions & Billing as the support category.
- Provide your personal Microsoft account email and any relevant purchase or license details.
- Microsoft Support may be able to assist in recovering your license keys.
4. Request a License Transfer (Optional)
If you're now using a work or school account, you can request Microsoft to transfer the license ownership from your personal account to your organization’s account. This process may require:
- Proof of purchase
- Verification of identity
- Confirmation of ownership
I hope this information helps point you in the right direction. If you run into any issues while trying the steps, or if something still doesn’t feel quite right, please don’t hesitate to reach out again. I’ll do my best to support you however I can.
Looking forward to hearing back from you with any updates or additional details.
Warm regards,
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