how to fix hotmail.com log in issue?!

Manuel C 0 Reputation points
2025-11-03T19:35:07.56+00:00

I have hotmail.com. I KNOW my password, yet it gives me all these options to use a pin, key, facial, get a code sent to secondary email. that is annoying! second i enter the password for very first time and it says i tried to many times to log in with incorrect email and or password! this is very frustrating! and no, i don't want to use any of those options mentioned especially using my telephone number. if i know my password i should be able to log in without any problems.

Outlook | Windows | Classic Outlook for Windows | For home
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  1. Lucky Charm Espinosa 2,480 Reputation points Independent Advisor
    2025-11-03T21:05:59.3666667+00:00

    Hi Manuel C, I'm really sorry you're going through this it’s incredibly frustrating to know your password and still be blocked from accessing your own account. Being forced into verification methods you don’t want to use especially when you’ve done nothing wrong can feel unfair and exhausting.

    To fix Hotmail login issues when you know your password but are blocked or forced into verification steps first clear your browser cache and cookies or try using a private window or different browser then visit the Microsoft sign in helper to bypass unnecessary verification if your password is correct check your recent activity at account dot live dot com slash activity and mark any sign ins as safe if needed log in to account dot microsoft dot com go to security and advanced security options to disable unwanted login methods like PIN or phone and if you are locked out go to account dot live dot com slash acsr to fill out the recovery form with as much detail as possible or contact Microsoft support at support dot microsoft dot com and request help bypassing forced verification.

    When you enter your password does the system immediately redirect you to verification options, or does it show an error before you even get a chance to complete the login?

    Best regards

    Lucky Charm

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