xbox app keeps making me sign back in and my bedrock account won't let me sign in at all on pc

If you're experiencing issues with the Xbox app requiring you to sign in repeatedly, there are several steps you can take to troubleshoot the problem:

1. Ensure the Xbox App is up to date: Make sure you are in the RETAIL sandbox, as the Xbox App updates automatically in that environment. You can check for updates in the Microsoft Store.
2. Check your Gaming Services: Sometimes, outdated Gaming Services can cause sign-in issues. You can update them by using PowerShell:
   • Launch PowerShell as an administrator and enter "get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers".
   • Then, run "start ms-windows-store://pdp/?productid=9MWPM2CQNLHN" to reinstall the Gaming Services.
3. Licensing Error: If you are encountering a licensing error (0x803F8001), ensure you have launched the Xbox App in the RETAIL sandbox before switching back to your original sandbox.
4. Check Xbox Services Status: Sometimes, Xbox services may be down, which can affect sign-in. You can check the status on the Xbox Status page.
5. Restart your PC: A simple restart can sometimes resolve persistent issues with applications.

If these steps do not resolve the issue, you may want to consider creating a test account that has access to the sandbox and verify if the problem persists with that account.

References:

• Troubleshooting Sign-in and Sandbox Errors
• Troubleshooting Sign-in and Sandbox Errors
• Troubleshoot application sign-in

Hi,

Do you have another Microsoft account configured that is different from the one on Beedrock?

Thanks