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Microsoft 365 and Office | Visio | For education | Windows
A professional diagramming tool that helps users visualize complex information through easy-to-understand diagrams.
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Dear @ronald mead,
Welcome to Microsoft Q&A Forum!
Please understand that our forum is a public platform, and we will modify your question to cover your name in the description. Kindly ensure that you hide these personal or organization information next time you post error or some information to protect personal data.
Thank you for your message regarding the issue with Microsoft Visio LTSC Professional 2024. The error message “Microsoft Visio LTSC Professional 2024 preview has expired” indicates that the version of Visio installed was a preview (trial) edition. These preview versions are typically released by Microsoft for testing and evaluation purposes, often used by IT professionals or organizations to assess new features before official release. They are time-limited and will expire unless replaced with a licensed version.
Since you're currently using a Microsoft 365 Personal subscription, Visio LTSC is not included in your plan. To continue using Visio, you have a few options:
1.Uninstall the trial version:
- Go to Control Panel > Programs > Programs and Features > Locate Microsoft Visio LTSC Professional 2024 Preview.
- Click Uninstall and follow the prompts.
2.Purchase a licensed version of Visio:
Since you are on Microsoft 365 personal, you do not have access to Visio LTSC. So, you can either:
- Buy Visio as a standalone product (Visio Standard or Professional 2021/2024). References:
Buy Microsoft Visio Standard 2024 - Pricing & Requirements | Microsoft Store
Buy Microsoft Visio Professional 2024 - Pricing & Requirements | Microsoft Store
- Or upgrade to Microsoft 365 Business or Enterprise, which may include Visio depending on the plan. There is a web-based version of Visio is available for free to Microsoft 365 business subscribers (Please note that this version of Visio is designed for working on basic diagrams. It doesn't have all the features of the Visio desktop app, so more complex types of diagrams such as engineering diagrams and software development plans are not supported either for viewing or editing). You can consult for more details in these links:
About Visio in Microsoft 365 - Microsoft Support
Microsoft Visio: Diagramming & Flowcharts | Microsoft 365
3.After you purchase a valid Visio license, you can follow this article to install it: Install Visio or access Visio for the web - Microsoft Support
I hope this information can help you in this case. Wish you a pleasant day!
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