how to detach screen correctly model 1964 i7

William Corbett 0 Reputation points
2025-11-04T13:48:40.77+00:00

I believe there is a button to detach screen from keyboard, yes? Where is it?

Windows for home | Other | Devices and drivers
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  1. John Carl Nazario 6,780 Reputation points Independent Advisor
    2025-11-04T14:41:52.3733333+00:00

    Hi William,

    Thanks for posting in the community. To help you better with detaching the screen, may I know the exact model of your device? This will allow us to provide more accurate steps.

    First, you can check your device model by pressing Windows + R, typing msinfo32, and hitting Enter. You can also use dxdiag in the Run dialog to view detailed system information.

    Once you confirm the model, I’ll be happy to guide you through the correct detachment process.

    Best,
    Carl

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  2. William Corbett 0 Reputation points
    2025-11-04T16:02:03.3333333+00:00

    Carl, thanks for yoru response. The model # is 1964 i7 for this Surface Studio. The 4 buttons on the top far right right include "Pg up, Pg Dn, the power button and Del". Nothing displays "detach".


  3. William Corbett 0 Reputation points
    2025-11-04T16:14:57.7233333+00:00

    Well, the repairman who installed the new keyboard last week had it off. So it must work that way, no?

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