Recover a deleted file not found in the recycle byn

Guillermo Bournigal 0 Reputation points
2025-11-04T13:50:48.89+00:00

Deleted a file that doesn't show in the Recycle bin. How can that be recovered? The file was deleted by a user on a MacOS, I'm trying to retrieve using a Windows machine.

I can't see / don't have access to the 'Second-stage recycle bin'.

Microsoft 365 and Office | SharePoint | For business | Windows
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  1. Henry-N 4,695 Reputation points Microsoft External Staff Moderator
    2025-11-04T14:48:39.12+00:00

    Hi @Guillermo Bournigal, 

    Thank you for posting your question in the Microsoft Q&A forum. 

    I understand you're having trouble recovering a deleted file that isn’t showing up in the Recycle Bin. To assist you better, I’d like to ask a few quick questions: 

    • Are you using a personal account or a work/school account provided by your organization? 
    • Where was the file originally stored? (e.g., OneDrive, SharePoint, local PC folder, or a network drive) 
    • Have you checked the Recycle Bin on both your local device and any connected cloud storage (if applicable)? 

    If the file was stored in SharePoint: 

    There’s a chance it might still be recoverable from the Second-stage Recycle Bin, but please note: 

    • You must have SharePoint Site Admin permissions to access it. 
    • To check:  
      1. Go to Site contents.
        User's image
       
      1. Select Recycle Bin. 
        User's image
      2. At the bottom, click on Second-stage Recycle Bin. 

    Files deleted from the first-stage Recycle Bin may still be available there for a limited time. 
    User's image

    Thank you again for your time and understanding. While my initial response may not resolve the issue immediately, I’d like to gather more details about your situation so I can assist you more effectively.  

    I really appreciate your patience, and I’m here to help. Looking forward to your response. 

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".  

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread  

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