The speakers on my laptop are not working

If your laptop speakers are not working and the troubleshooting tool indicates that there are no output devices connected, you can try the following steps:

1. Check Device Manager: Open Device Manager and look under the "Sound, video and game controllers" section. Ensure that your audio device is listed without any warning icons (like a yellow exclamation mark).
2. Uninstall and Reinstall the Audio Device: If you see your audio device listed, right-click on it and select "Uninstall device". After that, restart your laptop, and Windows should automatically reinstall the audio driver.
3. Check Audio Settings: Right-click the speaker icon in the taskbar, select "Playback devices", and ensure your speakers are set as the default device.
4. Run Windows Update: Sometimes, updating Windows can resolve driver issues. Go to Settings > Update & Security > Windows Update and check for updates.
5. Use the System File Checker: You can run the System File Checker tool to repair any missing or corrupted system files. Open the command prompt as an administrator and type sfc /scannow, then press Enter.
6. Connect External Speakers: If your internal speakers still do not work, try connecting external speakers or headphones to see if they produce sound. This can help determine if the issue is with the internal speakers or the audio system in general.

If these steps do not resolve the issue, you may need to look into potential hardware problems or consider reaching out to support for further assistance.

Hi. I'm David, and I'm happy to help you.

Please clarify the following:

Are you trying to play audio via internal speakers or external speakers?

If it is an external speaker, does it have a standard audio connector (Jack connector) or a USB connector, or is it connected via Bluetooth?

Is there an X in the speaker icon next to the clock?

Also, share a screenshot of your system information.

• Press "Windows + R", type msinfo32 and press Enter.

Maximize the window and use the shortcut "Windows + Shift + S" to use the screenshot tool.

I await your reply.