Hi! Sorry to hear that you have trouble with this situation, please try to fill out the next form to recover your account:
https://www.microsoft.com/digitalsafety/account-reinstatement
My account is blocked and can not recover it
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 71%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
Andrew Gillis
0
Reputation points
i have change the password 2 times and tryed to recover the account but none of it will work
when iv chaged the password and used the new one it keeps telling me it is not the right password
can some onbe help me please
Outlook | Web | Outlook.com | Account management, security, and privacy
1 answer
Sort by: Most helpful
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 10%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jeronimo Fuerte 22,665 Reputation points Independent Advisor2025-11-04T17:29:46.97+00:00