URGENT: Cannot Renew Identity and Access Administrator Associate - Expires 20th of November

Mahamed 0 Reputation points
2025-11-04T19:23:11.04+00:00

I need to renew my Identity and Access Administrator Associate certification before the 20th of November. When I get to the renew page it says 'Certification required' and I cant press the renew button. My understanding is that is a bug, I have signed out and back into my browser, used different browsers and launch browsers InPrivate mode. Please advise.

Microsoft Security | Microsoft Identity Manager
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  1. Julian Sharp 3,546 Reputation points
    2025-11-04T21:19:32.7433333+00:00

    Contact Microsoft Credentials support https://aka.ms/credentialssupport


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