How come none of my microphones work except for the one on my Echo Show - (Echo Show) does not show up in listed devices for sound.

Michele Anderson 20 Reputation points
2025-11-04T20:01:44.5766667+00:00

Cannot use the microphone for Chrome, YouTube, Translator, or ANY app that uses a microphone. I use an Echo Show and it is the only device that is accessing my microphone. I have a microphone on my logi camera but if i make a video, it will have no sound. If I am on Messenger, my microphone will no longer work. I used to be able to do my Google and YouTube searches using the microphone that was on my camera, but I am no longer able to do that. I have used the Microsoft troubleshooter and it takes me to https://support.google.com/chrome/answer/2693767?hl=en&visit_id=638978829841365241-1326579664&p=ui_voice_search&rd=1#change I followed all the instructions and gave permissions to Google and Chrome to access my microphone. I cannot get my camera to show up as one of the devices I could select to use as my default microphone. The computer I use does NOT have a sound card in it. The only device that appears is: Senary, Driver version 2.2.0.4, when I checked, system said driver was up to date.

Windows for home | Windows 11 | Input and language
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  1. Edward Schlobohm01 4,880 Reputation points Independent Advisor
    2025-11-04T20:51:58.8333333+00:00

    Hi,

    Thanks for the clear explanation. It sounds like your computer isn’t picking up your Logitech camera’s microphone, and instead, only your Echo Show is working , though it doesn’t even appear in your sound settings, which makes things a bit tricky.

    Let’s try a few things. First, check your sound settings by right-clicking the speaker icon in the taskbar and looking under the “Recording” tab. If your Logitech mic shows up, make sure it’s enabled and set as the default. You should also check Device Manager to see if the camera and mic are listed , if not, try updating or reinstalling the drivers.

    It’s also important to review your privacy settings under Settings > Privacy > Microphone to make sure apps like Chrome and Messenger have permission to use your mic. In Chrome, go to and confirm the correct mic is selected. chrome://settings/content/microphone

    As for the Echo Show, it might be connected via Bluetooth or Alexa, but it won’t work as a standard mic for your PC apps. Try disconnecting it temporarily to see if your Logitech mic becomes active again.

    Even without a sound card, your USB camera mic should still work , unless Windows isn’t detecting any input devices at all.

    Let me know how it goes or if you’d like help walking through any of these steps.

    Best,

    Edward

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