Hi Tawanna Terrell, Thanks for posting here in Microsoft community, if your email keeps bouncing back, it usually means there's an issue with either your email or the recipient's.
Here's what you can try, First check the recipient's email address, make sure it's spelled correctly.
Also, look at the bounce-back message, it often includes an error code (like 550 5.1.1) that tells you why it failed.
To isolate the issue, what does the bounce-back error message say exactly? (e.g., “Recipient not found,” “Mailbox full,” or a specific error code like 550 5.1.1) that’ll help pinpoint the cause.
let me know how it goes.
Chard