Hi @Geoffrey Owen,
Thank you for posting your question in the Microsoft Q&A forum.
Based on what you described (5 PM showing as 4 PM), it’s usually due to mismatched time zone or daylight-saving settings. Please try these steps:
Step 1: Check Windows time settings:
- Open Settings > Time & Language > Date & Time.
- Make sure:
- Set time automatically = ON.
- Set time zone automatically = ON.
- Confirm the correct time zone is displayed.
If your organization manages these settings, you may need to contact your IT admin.
Step 2: Verify Outlook time zone:
- In New Outlook for Windows, click the gear icon.
- Go to Calendar > View.
- Ensure the time zone matches your Windows setting.
Step 3: Remove extra time zones:
If you added multiple time zones in Outlook, temporarily remove them to test.
Step 4: Restart Outlook and your PC after making changes.
For references, you can see:
- Manage time zone settings in Outlook
- Daylight Saving Time in New Outlook Calendar
- Multiple time zones show an incorrect time difference when DST starts and ends
- Set time, date, and time zone settings in Windows
Please understand that our initial response does not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution.
I hope this information is helpful. Please follow these steps and let me know if it works for you. If not, we can work together to resolve this.
Thank you for your patience and your understanding. If you have any questions, please feel free to reach out.
I'm looking forward for your reply.
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