USB Mouse over RemoteFX

Tom Canty 1 Reputation point
2020-07-31T19:23:32.993+00:00

Hello,

I've been trying to attach a USB mouse over an rdp connection and have already enabled the necessary policies for remotefx on both the client and server machine, as well as forcing remotefx mouse redirection through the registry editor with the key:

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\Terminal Services\Client\UsbSelectDeviceByInterfaces\GUID_DEVINTERFACE_MOUSE

I've already checked these two old articles from the technet forums:

Article 1

Article 2

I can actually see the device on the remote computer in the device manager, however it's completely unresponsive and does not work at all. Both the client and server have the mouse driver already installed. Any help with finding a solution or even where to begin debugging would be greatly appreciated.

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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Windows 10 Network
Windows 10 Network
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Network: A group of devices that communicate either wirelessly or via a physical connection.
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  1. Eleven Yu (Shanghai Wicresoft Co,.Ltd.) 10,756 Reputation points Microsoft Vendor
    2020-08-03T04:53:27.21+00:00

    Hi,

    Please try below configurations for USB Redirection with RemoteFX to see if they help.

    Set below group policy on Client machine to "Enabled".

    Computer Configuration\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Connection Client\RemoteFX USB Device Redirection**Allow RDP redirection of other supported RemoteFX USB devices from this computer**

    Choose the option "RemoteFX USB Redirection Access Rights to Administrators and Users"

    Please run "gpupdate /force or reboot the machine to make the group policy effective.
    15111-image.png

    Set below group policy on remote desktop session host to "Disabled".

    Computer Configuration\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Device and Resource Redirection**Do not allow supported Plug and Play device redirection**

    Please run "gpupdate /force or reboot the machine to make the group policy effective.
    14975-image.png

    We can also use the Device Installation Restrictions policy settings to achieve more granular control of redirected devices. Devices can be restricted by device setup classes, device IDs, and whether or not the user is an administrator.

    Modify the following group policy setting on the client as desired:

    Computer Configuration\Administrative Templates\System\Device Installation**Device Installation Restrictions**
    15025-image.png

    Verifying Proper Installation of RemoteFX USB Redirection

    In Device Manager, expand Universal Serial Bus controllers, and find any of the USB root hub, USB hub, or USB controller devices. Right-click the device, then click Properties. On the Driver tab, click Driver Details. If RemoteFX USB redirection is properly installed and enabled, tsusbflt.sys will appear in the list of driver files provided.

    14976-image.png

    Thanks,
    Eleven

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