Streamline first-use experience for Outlook with on-premises-only Exchange 2016

Stefan Falk 266 Reputation points
2020-08-03T09:15:51.347+00:00

Hello everybody,

I refer to this thread: https://social.technet.microsoft.com/Forums/de-DE/3cc49e0a-9f72-44ba-9d49-d9c526ac25ec/streamline-firstuse-experience-for-outlook-with-onpremisesonly-exchange-2016?forum=Exch2016CM

Beverly Gao wanted to respond, but I am not waiting for over three months for any reaction, even after continuously asking.

Couldn't please someone help fix this issue?

Best Regards,
Stefan Falk

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Lydia Zhou - MSFT 2,371 Reputation points Microsoft Employee
    2020-08-04T03:24:51.667+00:00

    Here are some suggestions for your questions.

    1) Do you want to skip the welcome page and configure the profile directly?

    If so, you can use ZeroConfigExchange or ZeroConfigExchangeOnce registry subkey to automate the Outlook profile creation. You can check these articles for more details:
    How to manually create additional Outlook 2016 profiles with ZeroConfigExchange in place,
    ZeroConfigExchange - Automating the Creation of an Outlook Profile for Exchange Accounts.

    2) In general, when Outlook cannot identify the type of the account, it's needed to select the type manually. Do you have the issue each time when you set up a new Outlook profile? Please also make sure you are using the latest version of Outlook 2019.

    3) It's normal that you have to enter the password for the first time to set up the account. If Outlook Anywhere is enabled for your organization, you can use the following command to check the authentication and make some modification:

    Get-OutlookAnywhere | fl servername,*method*

    If you need more assistance about the authentication and credential issue, you can post a new question here to discuss it exclusively.

    4) For disabling "Set up Outlook Mobile on my phone, too", you can add and configure the DisableOutlookMobileHyperlink registry entry. Please check this for more details: How to remove the "Get and set up Outlook Mobile app on my phone" option from Outlook 2016, Outlook 2019 and Outlook for Office 365.

  2. Stefan Falk 266 Reputation points
    2020-08-19T14:10:46.097+00:00

    Hello Lydia,

    I could test early and it works like a charm! Thank you! ZeroConfigExchange is the key.

    The one thing I wonder about is: Why must every user accept a license, when the enterprise has bought Office 2019 for all users? Why was this not necessary in past Outlook versions?

    Best regards and thank you very much again,
    Stefan