@Omar Khudhur Thanks for posting in our Q&A.
For this issue, it is not related to Windows 365. It is more related to microsoft 365. To get accurate help, it is suggested to refer to the following support link:
https://video2.skills-academy.com/en-us/microsoft-365/business-video/get-help-support?view=o365-worldwide
Hope it will help.
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