Hi,
Thanks for your reply. Based on your scenario, to get accurate help, it's recommended that you post a new thread in Dynamics 365 General Forum to get better support.
https://community.dynamics.com/365/f/dynamics-365-general-forum
Or contact Microsoft Dynamics 365 support. Here is the support link:
https://dynamics.microsoft.com/en-us/contact-us/
Thanks for your understanding.
Best regards,
Simon
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