Microsoft Endpoint Configuration Manager **Client Check Result Failed** **Remediation Failed**

Sarfraz Aslam 166 Reputation points
2021-11-15T10:46:16.683+00:00

Hi,

We are running ver 2107. when I check a computer on Configuration Manager console, I found the Client Check Result is "Failed" and Remediation is "fail". what cause Client Check Result is "Failed" ? how can I solve the issue?kindly please help me,thank you very much!

CCMeval.log from one of the problematic client is attached.149337-ccmeval.txt149401-ccmeval.txt

149359-image.png

Microsoft Configuration Manager Application
Microsoft Configuration Manager Application
Microsoft Configuration Manager: An integrated solution for for managing large groups of personal computers and servers.Application: A computer program designed to carry out a specific task other than one relating to the operation of the computer itself, typically to be used by end users.
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Microsoft Configuration Manager
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  1. Rahul Jindal [MVP] 9,551 Reputation points MVP
    2021-11-15T12:16:39.093+00:00

    "Failed to start the service 'WinDefend', hr=80004005 CcmEval 11/15/2021 8:22:19 AM 3924 (0x0F54)"

    Are you using a 3rd party AV solution and have EP enabled in client settings in ConfigMgr?

    Configuration Manager Health Evaluation task (CcmEval) will check the status of the Defender service and if it isn't enabled and/or running, will try to enable and/or start it. Obviously this fails because a third-party antivirus solution is installed.

    1 person found this answer helpful.

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  1. Jrue Teo 0 Reputation points
    2023-11-22T12:35:21.9233333+00:00

    The Microsoft Endpoint Configuration Manager reports "Client Check Result Failed" and "Remediation Failed" when attempting to address identified issues on a device. This indicates unsuccessful attempts to resolve configuration problems, potentially affecting system stability and security. Prompt investigation and manual intervention may be required to address the underlying issues and ensure proper functionality of the client systems.

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