Local server does not respond to ping

lra 86 Reputation points
2021-11-15T14:37:33.307+00:00

Hello

I have the following concern,

I have a server where I connect remotely. However, in order to connect to that server, I must first enter another server and then connect to remote desktop.

What strikes me is that when I connect to the server, and ping, the ping does not respond locally.

But if I ping from another server that is in the same VLAN, the ping does respond.

Ping is not responding locally.

The firewall is disabled on the server.

To summarize I make two remote desktop connections

the first connection is to the jump server and the second remote connection is to the server where the local ping does not respond

Windows Server 2019
Windows Server 2019
A Microsoft server operating system that supports enterprise-level management updated to data storage.
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Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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Windows Network
Windows Network
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Network: A group of devices that communicate either wirelessly or via a physical connection.
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  1. Limitless Technology 39,611 Reputation points
    2021-11-19T09:21:20.943+00:00

    Hi there,

    In which case, where are you pinging it from a Local network (LAN), or from the internet?

    If it won't respond to PING on a local network (ethernet, usually), then it could be a Firewall setting.

    Locate the 'File and Printer Sharing (Echo Request –ICMPv4-In'), right-click on it and select Enable Rule. That will allow incoming ping requests and respond to them without completely disabling Windows firewall service.

    --If the reply is helpful, please Upvote and Accept it as an answer-

    2 people found this answer helpful.
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  2. Anonymous
    2021-11-15T14:43:59.197+00:00

    I connect to the server, and ping, the ping does not respond locally

    Ping what? and from what? An unedited ipconfig /all of both may be helpful

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  3. lra 86 Reputation points
    2021-11-15T14:50:03.577+00:00

    when I connect to the server I ping its respective IP, but it does not respond.

    so if I connect to another server that is configured in the same vlan, I ping the ip of that server and if it responds

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  4. lra 86 Reputation points
    2021-11-15T14:53:39.65+00:00

    ping server local

    149380-imagen.png

    149428-imagen.png

    photo two, is when I ping the server from another server and if it responds to ping

  5. Felipe Vajano 1 Reputation point
    2021-11-17T07:27:43.803+00:00

    Try disabling the firewall for testing. What about the network topology? If there are routers or VLANs in the middle and the routes are not set, they will drop the packages. But in that case, Request timeout, it's likely the firewall, which is normal, you don't want your server answering pings to anyone.

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