IPaddress Clients are unable to obtain IP addresses, what troubleshooting tips can you give to resolve that common issue

Eleven Yu (Shanghai Wicresoft Co,.Ltd.) 10,756 Reputation points Microsoft Vendor
2020-08-11T04:52:04.37+00:00

Clients are unable to obtain IP addresses, what troubleshooting tips can you give to resolve that common issue?

Original Case Link:
https://social.technet.microsoft.com/Forums/en-US/803e4533-4e0d-4c98-973a-35628a0a8591/ipaddress?forum=winserveripamdhcpdns

Windows DHCP
Windows DHCP
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.DHCP: Dynamic Host Configuration Protocol (DHCP). A communications protocol that lets network administrators manage centrally and automate the assignment of Internet Protocol (IP) addresses in an organization's network.
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  1. Sunny Qi 11,036 Reputation points Microsoft Vendor
    2020-08-11T04:56:59.243+00:00

    Hi,

    Thanks for posting here.

    Based on my understanding your issue is "clients cannot obtain IP address from DHCP". Please correct me if my understanding is wrong.

    Regarding clients cannot obtain IP address from DHCP, please help provide more details about your environment for further troubleshooting such as if the client and DHCP server are in the same subnet? If the client and DHCP server are joined a domain? How many DHCP servers in your environment? What's the OS version of the client and DHCP server?

    Based on current information, I would like to suggest that you can run "ipconfig/release" first on command prompt of client side and then run "ipconfig/renew" to make client to obtain new IP address from DHCP.

    You can refer to the following official article regarding of general troubleshooting steps of DHCP clients side:
    Troubleshooting DHCP clients

    I also find the following article about "DHCP Best Practices" for your reference.
    DHCP Best Practices

    Hope my answer will help you.

    ---Please Accept as answer if the reply is helpful---

    Best Regards,
    Sunny

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