Company Portal

Hubbell, Jonathan 1 Reputation point
2020-08-12T13:21:30.663+00:00

My former company used Company Portal but has not released access. My new employer requires it as as well but since my former employer has not released my company email, please share how to delete that account so I may add my new company email account.

Microsoft Intune Configuration
Microsoft Intune Configuration
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Configuration: The process of arranging or setting up computer systems, hardware, or software.
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  1. CiciWu-MSFT 1,206 Reputation points
    2020-08-13T03:05:57.51+00:00

    Do you mean that the former employer use Intune to manage company devices and assign apps via Company Portal app, and you would like to change the Intune administrator from former employer to new employer? Or you would like to change a device’s primary user from former employer to new employer?

    If you would like to change the Intune administrator from former employer to new employer, we have to sign in to the Microsoft Endpoint Manager admin center with administrator permission account, locate to Users-> find former employer account-> click Delete user. Then add new employer with correct permission.

    Please make sure the account is either an Intune service administrator, or a tenant administrator with the global administration permission, meanwhile, the account should have been assigned an Intune license.

    Here are the links of Intune licensing and how to assign license:
    https://video2.skills-academy.com/en-us/mem/intune/fundamentals/licenses
    https://video2.skills-academy.com/en-us/mem/intune/fundamentals/licenses-assign

    If you would like to change a device’s primary user, follow the steps:

    1. Sign in to the Microsoft Endpoint Manager admin center.
    2. Choose Devices > All devices > choose a device > Properties > Change primary user.
    3. Select a new user and choose Select.

    https://video2.skills-academy.com/en-us/mem/intune/remote-actions/find-primary-user#change-a-devices-primary-user