DLNA server not displaying new content

usera smith 1 Reputation point
2021-12-08T21:29:05.167+00:00

I use Windows 10 media server to serve content to a WD TV Live box to show video content on my TV. Given that this is a WD TV Live box I've been doing this for a long time, > ten years.

Occasionally (it seems related to crashes on the win 10 box, or disk failures) the media server is put into a state where new files in shared folders in the video library do not appear in the WD TV Live (the client) video list. New folders DO appear, just not the files. Note: new files in existing folders (that is, folders with media files that do appear) do not appear.

If I change the file name of the file that does not appear in a meaningless way (make 'a' 'A') the file appears in the client.
If I move the file to a different sub folder, the file appears in the client.

If I change the time stamp of the file (copy+) the file does not appear in the client. This one confuses me.

I have used the WMP 'organize content' option ; does not affect the list in the client.
I have dropped and re-added the folders to the win 10 video library; dnatlitc
I have stopped and restarted windows media player network sharing service & UPnP device host; dnatlitc
I have stopped and restarted all hardware components; dnatlitc

For what it's worth, the files that do not appear are created by JDownloader in a directory of the same name as the file (less the file type).

At some point in the past I fixed this, but did not write it down. I should know better. I've been searching for about a month this time, no success yet.

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  1. S.Sengupta 16,776 Reputation points MVP
    2022-01-06T12:14:59.26+00:00

    Open Windows Media Player 12.

    Click the Organize button and choose Manage Libraries from the drop-down menu.

    A pop-out menu opens, listing four types of media: Music, Videos, Pictures, and Recorded TV.

    Click the type of media that’s missing files.

    A window appears listing the folders monitored for that type of media. (For example-My Music folder and the Public Music folder).

    Click the Add button, select the folder with your files, click the Include Folder button, and click OK.

    3 people found this answer helpful.
  2. David 6 Reputation points
    2023-01-05T15:39:03.207+00:00

    I had a similar problem and it was related to me relocating the libraries (video, pictures, music) to a different drive other than the C: drive. Many people use separate drives to store their videos, music, pictures, etc. I had relocated my libraries to a D: drive right after a Windows 10 clean installation. I had never kept any library files on the C: drive. When I enabled Media Streaming, the library folders on the D: drive appeared on my clients, but the files did not appear. In Windows Media Player, I also added the D: drive locations by right clicking on the libraries and selecting "manage library." Still, no files showed up on the client. What finally solved the problem was to relocate the libraries (video, pictures, music) back to the C: drive, and then relocated them a second time back to the D: drive. You do NOT have to move all your files, just relocate back and forth without moving the files. I will use the Video library as an example below:

    My SOLUTION:

    • In File Explorer, right click the Video library and select properties.
    • Under Location, select Restore Defaults (this will restore the C: drive default path), click OK.
    • A dialog window will pop up: "Do you want to move the files to the new location?" Select NO.
    • In Windows Media Player, the default C: drive location is now automatically added to the "manage library" location box for Videos.
    • Now, relocate the library back again.
    • In File Explorer, right click the Video library and select properties.
    • Under Location, select Move.
    • Navigate to the library folder where your files are (in my case D:\Videos)
    • A dialog window will pop up: "Do you want to move the files to the new location?" Select NO.
    • In Windows Media Player, the new (D:) drive location is now automatically added to the "manage library" location box for Videos.

    The files should now appear in your client. Once the files appear, you will be able to "manage libraries" again in Windows Media Player to different subfolders. In my case, I ended up adding a couple subfolders on D: in the WMP "manage libraries" dialog, and removing D:\Videos root folder.

    I hope this might help!

    1 person found this answer helpful.
  3. John Wilson 5 Reputation points
    2023-04-12T19:44:03.49+00:00

    In Windows Media Player, select the "Organize" menu and click on the "Apply media information changes" menu item. ApplyMediaInformationChanges

    1 person found this answer helpful.
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  4. Limitless Technology 39,496 Reputation points
    2022-01-06T09:39:19.567+00:00

    Hello @usera smith ,

    Thank you for your question.

    A suggestion for you to solve this problem is to add the drives and folders to the WMP library.

    -------------------------------------------------------------------------------------------------------------------------------------------------

    If the answer is helpful, please vote positively and accept the answer

  5. Justin Short 0 Reputation points
    2024-04-20T16:31:48.65+00:00

    I think I figured this out. Was having same problem. Got new computer. Set everything up identical to old one but only video files were not showing on my DLNA linked TV - everything showed up fine - pictures, music. Set everything up exactly the same though. As above I did move the Pictures Videos and Music folders to my D drive. The DLNA linked tv showed the folder for videos but it was empty. It did show my videos from my Pictures folder though (even though I unchecked the show videos from pictures folder checkbox somewhere else in the setup but never mind that).

    What I finally noticed was under the folder properties, under Security tab, my Videos folder was missing one of the Groups of users that both of the other folders had. Why? No idea. Do the same thing twice get a different result. That's Microsoft. But ultimately I added the Group that the other folders had (think it was "Users" - it only had Authenticated Users, SYSTEM, and Administrators) and bam it showed up along with everything else in my DLNA linked TV.

    Hope this helps someone. Can't believe of all the posts I have seen about this very issue not a single solution showing to do this was posted, even by Microsoft "experts." Maybe my issue was different than everyone elses.

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