On-Premise integration not enabled (option to enable greyed out)

M G 1 Reputation point
2020-08-13T08:12:33.917+00:00

Hi there,

I'm experiencing difficulties enabling password write back in Azure Active Directory as the option to enable in On-Premise integration is greyed out. I'm hoping to allow my users in an Office 365 Hybrid environment to change their password in Office 365 and subsequently update their on-premise password.

I have enabled Azure AD premium for one of my admin accounts now and also changed the options in Azure AD connect and can see its enabled in Synchronization settings. I'm a bit unsure what to do next, can anyone help?

Thanks

Marc

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. AmanpreetSingh-MSFT 56,556 Reputation points
    2020-08-13T09:08:43.83+00:00

    Hello @M G

    Have you configured account permissions for Azure AD Connect to writeback the password as documented here?

    Also make sure you have enable password writeback in Azure AD Connect, click here for more details. If password writeback is not enabled in AD Connect, you On-premises integration option is grayed out.

    You must have Domain Controllers with Windows Server 2012 or later for password writeback.

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  2. M G 1 Reputation point
    2020-08-13T11:24:56.213+00:00

    The account permissions look correct along and I have enabled Password Writeback in Azure AD connect. I used a trial of Azure AD premium on a global admin account but may have used the trial previously on a different global admin account. I get the error "Failed to activate Azure AD Premium P2 Trial, You have already activated this trial before" could this be the cause of the issue?

    Thanks

    Marc

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