@RCE Apologies for delay in responding here! Have you used AzFileDiagnostics script to ensure that the Windows client environment has correct prerequisites. AzFileDiagnostics automates detection of most of the symptoms mentioned in this article and helps set up your environment to get optimal performance. You can also find this information in the Azure Files shares Troubleshooter that provides steps to assist you with problems connecting/mapping/mounting Azure Files shares.
If the issue still persist, kindly share the below mentioned details:
- What all OS version has been deployed in the other(client) computer( Also refer here for OS version supported in Azure File share)?
- Ensure all 445 port is enabled in all computers?
- Location where File Share is being mounted
- To determine whether this is the cause of the error, verify that the following registry subkey is set to a value of 3:HKLM\SYSTEM\CurrentControlSet\Control\Lsa > LmCompatibilityLevel. For more information, see the LmCompatibilityLevel topic on TechNet.
- The name of your file share must be all lowercase. For complete details about naming file shares and files, see Naming and referencing shares, directories, files, and metadata. Please check if NTLMv1 communication is enabled on the client. Azure Files supports only NTLMv2 authentication. Having NTLMv1 enabled creates a less-secure client. Therefore, communication is blocked for Azure Files.
- If the issue still persist, please share the screen shot of the error message?
I would like to work closer on this issue, Looking forward for your reply!
Additional information: You can also refer to the suggestion mentioned in this MSDN thread
Hope this helps!
Kindly let us know if the above helps or you need further assistance on this issue.
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