Change owner disabled in Endpoint Protection Manager

Nick Batchelor 1 Reputation point
2020-08-21T06:36:41.853+00:00

Hi, I would like to change the primary user on some of our devices, however the option is greyed out under the device properties within Endpoint manager. It seems to be like this for all devices, whether ad joined or hybrid joined. I was wondering if anyone had come across this issue before.
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Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
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  1. Jason Sandys 31,186 Reputation points Microsoft Employee
    2020-08-22T22:46:22.47+00:00

    Are you sure that your account has permissions to do this (see the bottom of the post at https://techcommunity.microsoft.com/t5/intune-customer-success/change-the-intune-primary-user-public-preview-now-available/ba-p/1221264 for a list of roles granted this permission)?

    The option is available in my test tenant for both co-managed and Intune only devices. Perhaps your tenant missed being flighted for this feature. If your account has the proper permissions, you should open a support case to validate your tenant's flighting.

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